Returns & Exchanges
Honey Birdette is dedicated to ensuring you are completely satisfied with your luxury lingerie. If your purchase isn't quite right, we offer returns and exchanges on most items within 30 days of purchase, provided they are in original condition with all tags and hygiene seals intact.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all labels are attached and the garment is in its unworn, original state.
Ship Your Items
Print your prepaid shipping label from the portal and drop your package off at any authorized postage location or scheduled pickup point.
Quality Inspection & Refund
Once our boutique team receives and inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing